Your Themeco Account
In this article, we're going to explain how to create a new Themeco account and talk you through the various options you'll see inside.
Account Setup
There are two ways to setup a Themeco account.
- When you make a purchase directly from our site, your account will be created as part of the checkout process.
- If you have purchased one of our products from Envato Market, you can setup your account here.
Dashboard
The dashboard provides a quick summary of your account related info including forum topics, product purchases, and more.
Billing
The billing page allows you to view and manage all order info, subscriptions, and payment methods. All subscriptions renew at the end of their term unless cancelled before the renewal date. There are no refunds for renewals. If cancelled, you will lose access to product updates, security fixes, direct support, new features, and future improvements. It is strongly advised that you not cancel so your software can be kept updated to the latest versions. If you have purchased a Bundle, it is a one-time fee and includes one year of direct support and lifetime updates.
How To Access Support
All product support is provided in our forum. Simply click to create a new topic and follow the provided steps. We encourage you to browse first as there are thousands of answered topics.
If you have subscribed to One there will be additional support options available within your account.
How To Make Changes
For email and account changes, please visit your account page. For order, payment, and subscription changes, please visit the billing page referenced above.
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