You've got questions. We've got answers.

• How many hours do I need? The real question to ask is “how much do I want to save?” because as long you're making use of your hours, they'll never run out. So as long as you have continuous dev needs, the more hours you get, the more you'll save.
• What happens when my hours run out? When you use up your hours, we'll automatically renew your plan at the same level, so your dev work can continue uninterrupted. Remember you can cancel anytime. You won't want to, but you can.
• What happens if I don't use my hours? Your hours will remain available in your account to use whenever you need them. If for any reason you stop sending us dev tasks, then whatever hours are remaining will expire after 3 months.
• Can I change my plan? Yes, you can change your plan at any time from within your account. Your revised plan will take effect when your current plan runs out.
• What can I use my hours for? If you need a dev for any web related project, we can cover it. It doesn't matter whether it's WordPress or Wix, PHP or Python, building a site or testing a funnel, we're your team.
• How many dev tasks can I add at one time? You can add as many as you like. We'll handle them in the order they come in, unless you tell us otherwise, and work around the clock to get them taken care of for you.
• What is your response time? We'll automatically be notified of all new tasks and any updates you leave on existing tasks, and you'll always get a result within one business day.
• How soon will you start work on my tasks? We aim to start work on all tasks and projects within 2 business days, but this depends on the size and complexity of the task, as well as the number of new tasks added to your board.
• How do I communicate with the team? For all task related communication, we use your dedicated project board, where conversations can take place within specific tasks, making it easy to know what's going on at any time.