Issue in pro theme

[CTC13]

I’m currently facing an issue with the X Theme. I needed to create a custom header, but found that the X Theme does not provide an option within the theme settings to modify or create a new header.

As per your documentation (screenshot) and forum discussions (screenshot), it was suggested to upgrade to the Pro Theme for this functionality. However, after activating the Pro Theme, the design of my site was significantly distorted and did not match the layout or styling I had with the X Theme.

I need a solution for this issue.

Can’t Create Header or Footer with Cornerstone Builder

Hi, I’ve been trying to create a header and footer using only the Cornerstone plugin (without the X Theme), but it seems like it’s not possible. I just want to confirm — is that correct? Do I need the X Theme to be able to create headers and footers with Cornerstone? Thanks in advance!

The Difference Between X and Pro | Themeco Docs

[prakash_s]

Hello @CTC13,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request you please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin-level username and password
• Exact page URLs

You can find the Secure Note button at the bottom of your posts

Thanks

[CTC13]

Here is the details

[Ismael]

Hello @CTC13,

Thank you for the info.

The site seems to be displaying correctly on our end. Could you provide a screenshot of the layout issues or differences you’re seeing, or share a link to the old site so we can compare?

We tried checking the site https://centerfortransformation.com, but it’s not loading properly. Is this the URL of the old site?

Best regards,