Site domain change and licence KO

Hello I’ve moved my website to another domain, and I have updated it in my licence manager
BUT when I put the licence it doesn’t seem to validate it
Please HELP because X seems to be unlicenced

Hello @projetx,

Thanks for writing to us.

It might be the issue of any plugin conflict, cache issue or any browser extension that is stoping to validate the site. I would suggest you troubleshoot with our troubleshooting guide.

In case if you haven’t seen our doc for licence validation please have a look at it.


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Thanks

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