Hello,
I have visited posts similar to issue, but none of these resolve the issue. Checked:
hello for some resson i’m unable to update my pro themes in my site:
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Hey there.
So I’ve read through all the topics about Product Validation, but none of those helped me.
Here is my problem: my brother wanted to start a small ecommerce website a while back, but the website was never finished.
My problem: I’d like to use X for a new project, the old website is deleted.
I can’t seem to find the revoke-function for the license.
Is there any solution?
Hi @Camilletra ,
Thank you for the credentials, it seems the issue is within your WordPress installation itself, please do the following:
First, please update your WordPress to the latest version (5.4.2)
Updating WordPress
Then, clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
If you still cant validate the site, please switch to the paren…
Setup a new site yesterday, applied X theme and the license, all was working fine.
Came to edit it this evening and the license is not recognised. I’ve changed the site on my account (might be an issue its not a “standard” domain, its a .studio)
I’ve also tried http://,www. etc with no joy.
I get the error:
Uh oh, we couldn’t check if this license was valid. Details.
within wordpress activation module, however when i click the hyperlink ‘details’ it shows a blank popup.
Thanks for any help…
We have followed all steps as recommended in your posts (below links), but it does not work, we are getting error, screenshot attached
STEPS followed and ISSUE ENCOUNTERED are reflected in attached Images Theme-X_Validation_Issue_SS_1 to Theme-X_Validation_Issue_SS_5
.
Please help.