Hi . please don’t just send me to the previous helps threads on this. I have tried clearing caches including server cache … pls look at the actual case. The website IS showing up in Themeco Accounts … it DOES let me add the validation license … and then a second later it switches back to ‘This site is not validated’. I have had this before with the Pro Unlimited, but usually I can clear caches, log out and in again and it will eventually work… but not this time … thx.
Hello @kirk74,
Thanks for writing in! To successfully validate your Pro theme, please check this out first:
- https://theme.co/docs/installation-and-validation#pro-validating
- https://theme.co/docs/product-validation
- https://theme.co/docs/problems-with-product-validation
If these links does not help, we would love to check your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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