Hi, I used to see the portfolio item page layout selection under the portfolio item page setting. Now it’s not there. And all my portfolio item pages are not displaying, which was fine hours ago. Please assist.
Amilyn
Hello Amilyn,
Thanks for writing in! We do not have a page layout selection in the portfolio settings. Please check out this documentation first:
You may be using a 3rd party plugin or it could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can add a secure note by clicking on the key icon underneath your post and then entering the details into the modal that appears. This way, the information will only be seen by you and us. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.