Hi,
I have the same issue that this post :
On my website, at the following link, the ID of my button doesn’t appear on the code : https://kosmoss.fr/
Can you help me with this ?
Hi,
I have the same issue that this post :
On my website, at the following link, the ID of my button doesn’t appear on the code : https://kosmoss.fr/
Can you help me with this ?
Hi @kosmoss,
Thanks for reaching out.
Please do the troubleshooting procedure I posted on that ticket. Only if none of that helps, please give us the following information in a Secure Note.
You can find the Secure Note button at the bottom of your posts.
Thank you.
Hi,
None of this works for me.
Here are Login informations
Hi @kosmoss,
Thanks for providing your credentials.
I found out when the graphics option in the button is enabled the id will be remove and I tested in my local environment the same setup from your header button. I confirm that this is a bug in our theme.
Graphics Option disabled:
I’ll forward this to our issue tracker so that it will be fixed in the future.
Hope that helps.
Thank you.
Hi, thanks.
Do you know approximately when this update will take place?
Hi @kosmoss,
We don’t have any estimated time when it will be fixed. Just keep checking the changelog from time to time.
Please bear with us.
Thank you.
Thanks, it works now
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