Cornerstone options are missing

Hi, I have nothing on the left hand side of cornerstone posts, there are the words ‘uh oh’ and a suggestion to contact you. I found this post and activated advanced mode but it is still not working consistently

Hello @lisacole1,

Could you please update to the latest versions?
Our latest versions are:

  • X theme 8.3.1
  • Cornerstone 5.3.1
  • WordPress 5.7
  • PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If the updates is NOT helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.