Woocommerce placeholder image not showing up in shop page


I’m trying to use a placeholder image for products in Woocommerce, but it won’t show up on the shop page. It doesn’t matter if I use the option in Theme Option -> Woocommerce or the native option in Woocommerce ->Settings -> Products, the result is the same. I get the image in the single product page, but not in the shop. The strange part is that when I inspect the code, all I get as the source for the image is “516:full”.
516 is the id of the placeholder image in the medias. It finds the id, but doesn’t find the url it seems. Has any one experience this problem before?

Hello @magikweb,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

  • Pro theme 4.3.3
  • WordPress 5.7
  • PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.