Video Still not working

[alex5252]

Self Hosted Video Background doesn't work when squirrly plugin is activated

Hello @alex5252, Your video, TRS-website-Hero-Video.mp4, is a 1920x1080p with 124MB file size. When I checked your site on my phone, it plays though it is slow. It could be my connection or that the file size is too big which needs to buffer first before it plays and then pause a bit and then continue playing. [213732174_2884014005152317_8945622784721154329_n] If you have the original video, please convert it to a smaller resolution like 720p and then upload it to your site. We can then comp…

This topic was closed so i had to make a new one.

Saving as webp and placing both the webp and the mp4 in the video source field did not resolve the issue.

[christian]

Hey @alex5252,

I’ve tested several video types in my test site and none of them will work “auto-played” in iOS not to mention I used several different themes.

With that said, this is an iOS issue rather than a theme issue. iOS will either not play “auto-play” videos even then are set to muted or iOS requires a really specific video format. Please try m4v and mov video formats too.

If none of the video formats will really work and you have many users using iOS, please consider using an animated GIF as a Poster Image so that the GIF will show on iOS devices. It’s just something you can fallback to.

Thank you for understanding.