Validating Superfly with Pro

Hello,

I have attempted to install Superfly with Pro via the inbuilt Pro installer but this does not work (error message: the package could not be installed) so I have extracted the plugin zip file from another installation and uploaded it manually. So far so good. The problem is that I don’t seem to be able to validate the installation with Pro and when I run the update on Superfly the plugin stops working (error message: you are not allowed to access this page) and disappears.

Can you help?

Hi,

Please try the following.

  1. Try revalidating your theme. Revoke license and validate again.
  1. Check wordpress file and folder permission

755 for all folders and sub-folders.
644 for all files.

  1. Ensure your site can reach these domains
    http://community.theme.co
    http://themeco-demo-content.s3.amazonaws.com
    https://themeco-packages.s3.amazonaws.com

You will need to confirm this with your host.

  1. Increase memory limit and maximum execution time by adding the code below in wp-config.php file
set_time_limit(300);
define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '1024M' );

Hope that helps.

All done but made no difference to the plugin validation. Any other suggestions?

Hi,

No need to validate the plugin as it comes bundled with theme. We will be the one to provide the updates as we test it first with the theme.

For more information please see Bundled Version section on the link below

Thanks

1 Like

The problem is that the version I have installed is not the one bundled with the Pro as that will not install.

I have installed the plugin which came bundled up with X on another install I have on a different site.
When I go to the Activate panel of Superfly I get this:

Are you saying that this does not matter and that it will automatically upgrade through Pro? Could you confirm this? In which case I can work on the setup of Superfly without any further worry.

Thank you

Hey @bebang,

Yes, that is normal for bundled plugins. Since it is bundled, it is within the theme author’s discretion to provide updates as it seemed fit to be used in the theme. For more details, please click on the link @paul.r provided in the previous reply.

Thanks.

1 Like

Perfect, all good now, many thanks!

Hi @bebang,

Happy to hear that.

Let us know how it goes.

Thanks.

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