Theme broken

[chrisware24]

Hello,

My theme stopped working. There are multiple error codes based on if plugins are disabled or not. If I enable the theme, the website locks up and I need to contact support to disable the theme. We installed a default theme, and the site started working. This showed us that there is something wrong with the theme itself.

Website: www.chriswaremedia.com
Theme versions…
Pro: 5.1.5
X: 6.5.5

I was using Pro when the site crashed.

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home1/chriswar/public_html/wp-includes/class-wp-dependencies.php on line 260
There has been a critical error on this website.

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home1/chriswar/public_html/wp-includes/pluggable.php on line 943
There has been a critical error on this website. Please check your site admin email inbox for instructions.

Thanks for helping

[tristup]

Hi Chris,

Thanks for reaching out.
It seems that the issue is related to the WordPress version 6.2 which has already been fixed, and the latest version has been released. I would suggest you go through the following thread and update or re-install the Pro as it is explained.

Important WP 6.2 Issue — Please Read Before Updating

We have identified the issue and will be pushing out a hotfix momentarily for X (10.1.10) and Pro (6.1.10). You can update to this version and it will fix the issue. If you are already on WordPress 6.2, remove the X/Pro folder, download a new copy in your dashboard, and then re-upload and change your theme back to X/Pro OR if you wish to manually fix the issue you can add return; to line 194 of framework/legacy/functions/plugins/cornerstone.php

If you are not proficient, I would suggest you hire a developer who can assist you with this, or you can avail yourself of our newly launched service called TOTAL CARE, where we offer implementation support.

Thanks

[chrisware24]

Thanks. I was able to download the current version of X from Theme Forest. Where can I download the latest version of Pro? If I enable the Pro theme. The site crashes and as a result I can’t update through the WP dashboard.

[prakash_s]

Hello Chris,

I would suggest you please go to your Themeco account dashboard —>select the website —>latest —>download.

Hope it helps
Thanks