Hi there,
Still same problem on several sites:
Hi there,
Still same problem on several sites:
Hi Murcus,
Thanks for reaching out.
There are multiple reasons behind the issue to which you are referring to. Few of them have been recognized and already fixed in the previous version of theme releases, but new reasons are found which occur the same issue. The last issue has been reported a month back with the Pro version 5.1.5 and our development team is investigating the reason and hopefully adding the fix in any of the upcoming releases.
Till then, please bear with us.
Thanks
Hi Tristup,
The problem is since nov 2020… it was working fine before. I really don’t onderstand why this fix takes so long…?
Hey Marcus,
We are really sorry for the inconvenience! There’s nothing we can do as of the moment but rest assured that our development team will check on the said issue.
Thank you for understanding.
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