Speed Issues Page Speed Insight

Support
#1

Hello

I have been using your builder for some time and produced some lovely looking websites, however. On all my sites I have delevloped I am having the same speed issues. I am stuck. I used Page Speed Insights and can see that I am having the same issues and they seem to because of Themeco. Why do i know this, because I have disabled every plugin, and tested the speed is still very slow, I switched to a child theme, and it massively improved, Please could you help as I host alot of sites and they are all doing the same thing. Maybe have a look at the page speed yourself

#2

Hey Thomas,

We understand it is frustrating to have a slow website. However, it is not just the theme that is slowing down your site. Your content also matters like your images, caching setup, web host and many more.

We have a website speed checking and guidance service called Boost. Once you purchase Boost, we can check why your site is slow and provide a report so you know how to speed your site up.

Thank you.

#3

So let me get this straight, I have purchased Pro, and then purchased extra support and now you want me to purchase Boost that reports to why the site is running slow. The images and caching are perfectly fine. I dont see why you cant just look and tell me why it had such a poor page speed.

#4

Thank you for the update. Unfortunately, site optimization is beyond the scope of support, but we can take a look and provide a few tips and suggestions for improvements. If you can provide a link to one of the PageSpeed Insights tests, we’ll take a closer look.

This should also help: https://theme.co/docs/how-to-improve-site-performance

#5

The homepage. If you just run page speed test on that you will see.