Purchase X theme, but issues with activation on wordpress

Hi, I recently purchased xtheme, but I tried activate it on my site, but having issues.

Hi there,

Please kindly make sure that you have the latest version of the Theme and the Cornerstone plugin, and then follow the steps below:

If you still have problems with the product validation please follow the steps below:

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

I also suggest that you book mark the link below as it is the index of our KB articles:

Thank you.

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