Problems with post type gallery

[custoses]

I´m trying to convert a standard post type to a post type gallery, but when I publish it, there´s no image on the top of the page so it is impossible to see the images as a slider

The images only can be seen individual at the end of the post

This is an example https://fpabloiglesias.es/inauguracion-todo-centelles-en-alcala-de-henares/

I have tryed to do it all brand new, but the result is the same: no image on the top of the post and no slider of images.

This other post type gallery was published on July, and then I had no problem: https://fpabloiglesias.es/hablamos-de-europa-la-transicion-ecologica/

[prakash_s]

Hello, @custoses,

Thanks for writing to us.

To display the gallery post format properly please have a look at our doc to learn more about how to set up the gallery post format and assign a gallery image to the posts.

Create Galleries | Themeco Docs

Add Images to X Theme's Gallery Post Format Image Slider and Reorder Them Using...

Hope it helps
Thanks

[custoses]

Hello @prakash_s

I am using the classic Wordpress editor, and from the first moment I have been doing what the guide says has to be done: I choose post type gallery, I click on “Add Media” and select “create a gallery”, upload images…

The result is the one you can see in the first link I shared. On July, before uploading the latest update, I had no problems, as you can see in the second link.

I work with other pages that use X theme, and I am having the same problem creating galleries.

Can be a problem with the last update? Because as fas as I know I´m doing things right

[ruenel]

Hello @custoses,

To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Thank you in advance.

[custoses]

Hi @ruenel

We prefer give you access to our own web where also are using last theme, plugins and WP core version and gallery slider doesn´t apperars.

Next I´m going to create a security note with credentials.

[tristup]

Hi @custoses,

To show the gallery you need to attach multiple images to the specific posts from Media by clicking into the Attach link marked in the screenshot. I went ahead and added two more images to the specific post, and now the Gallery is coming up in the given URL.

Hope it helps.
Thanks