I am trying to Validate a site with my pro license and it goes through the message where it says “Congratulations! Your site is now Validated.” but then the page refreshes and it tells me its not validated again. I have tried multiple times, deactivate all plugins and tried again. Still nothing works. Help please.
Hello @msndrstd,
Thanks for writing to us.
It might be the issue of any plugin conflict, cache issue, or any browser extension that is stoping to validate the site. I would suggest you troubleshoot with our troubleshooting guide.
In case if you haven’t seen our doc for license validation please have a look at it.
If it doesn’t help you, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
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