Pro Unlimited License Accepted then Denied 2

[AnthonyLee]

Similar to the post from December 2020:

Pro Unlimited License Accepted then Denied

I am having an issue validating a license on a clients website. When I built the site on the dev.prioritystaffing.net URL the theme validated without any issues. I am now having issues assigning the license for www.prioritystaffing.net. I revoked the old license and generated a new one. When I put it into the website it says it was accepted and then upon page reload, it says the license is not valid. How can I fix this license loop? Micah [PS_XT_Error]

See secure note for details.

[tristup]

Hi @TonyBear,

I have checked your site by logging and found the license is already validated. Can you please check once and confirm if the issue still exists at your end.

Thanks

[AnthonyLee]

It does appear to be validated now. Here is a screen capture from before– you can see how this is confusing:

Thank you for following up over the weekend!

[marc_a]

Hi @TonyBear,

Sometimes, it has something to do with the communication between our server and your server during you validate your website. On the other hand, we’re glad that you’re website is now fully validated.

Hope that helps.

Thank you.