Hi,
we’ve got complex and serious problem and are hoping you can help us with this:
We are using Pro and “Borlabs Cookie” (a GDPR Consent plugin) along with the plugins “Google Tag Manager for Wordpress” and “WooCommerce Google Analytics Pro” for quite a long time. To be able to use the two Google plugins according to GDPR law we needed to use Borlabs’ script blocker to block the Google Analytics and Google Tag Manager scripts as long a user hasn’t confirmed.
Some weeks ago after a theme update we noticed that GTM and GA were not blocked anymore wich is illegal. After several tests for plugin and theme conflicts I found out that when Pro is active the script blocker isn’t able to find the GA and GTM scripts anymore (even though they are still in the source text of the page). When switching to e.g. “Twenty TwentyOne” theme all is fine again. So something in one of your recent (major?) updates is causing this but I don’t have enough knowledge of JavaScript to figure something out.
I talked to Borlabs and they said they can’t help because it’s somehow a bug in your theme. They answered: “Some bug in the Pro theme seems to disturb the buffer by closing Borlabs’ buffer or by opening a buffer itself without closing this buffer. We can’t apply a workaround for such a behaviour. This is something that must be fixed by the theme’s author”
Borlabs is one of the most used GDPR plugins vor Europe and GDPR is a serious law over here. The script blocker of Borlabs is an essential feature. I am afraid this will happen to many users out there.
Thanks a lot!