Pro Single site activation not working

I upgraded my X single license to Pro Single. I then attempted to install and activate Pro, but it fails with this errror:

Uh oh , we couldn’t check if this license was valid. [Details.]

The “Details” link opens the following message:
cURL error 60: SSL certificate problem: certificate has expired

This is very frustrating, since I have now paid for the regular X license and Pro upgrade, and still can’t activate.

Hello @rgontech,

Thanks for writing to us.

It might be the issue of any plugin conflict, cache issue, or any browser extension that is stoping to validate the site. I would suggest you troubleshoot with our troubleshooting guide.

In case if you haven’t seen our doc for license validation please have a look at it.

In case if it doesn’t work for you, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.