Pro Max vs Pro Unlimited vs Max

Support
#1

I am a bit confused about the packages.

I have 4 old Single Licenses, plus 6 Pro Unlimited sites, Plus Max.

Are the old single licenses redundant?

Is there a single license/package that includes Pro Unlimited and Max?

#2

Hi @mikewolf1127 ,

Thank you for reaching out! I completely understand the confusion—the product names and packages have evolved, and it can be tricky to see how everything fits together, especially when you have an established portfolio of licenses. Let’s break down your specific situation and clarify exactly what you have and what your options are.

Based on your description, here’s a quick breakdown of your portfolio:

  • 4 Old Single Licenses: These are likely legacy single-site licenses for X or Pro. As per our licensing policy, a single license is valid for one live installation, plus a second domain for development purposes. These are not redundant if you use them on specific client sites (especially if you need to transfer the license to the client), or if you have sites that aren’t covered by your other licenses.
  • 6 Pro Unlimited Sites: This is a powerful license that allows you to use the Pro Theme on an unlimited number of domains. This is ideal for managing multiple sites for yourself or clients, as long as the license remains in your account.
  • Plus Max: This is the key part. “Max” is not a separate theme or builder; it’s a premium content and training library that adds advanced features, templates, and courses to your Pro and Cornerstone experience. This includes things like Cornerstone Charts, Super Loopers, and SiteDrive.

Let’s directly answer your two main questions:

  1. Are the old single licenses redundant?
    No, not necessarily. They serve a different purpose. You might use your Pro Unlimited license for most of your projects and reserve the Single licenses for specific client sites where you plan to transfer ownership of the license to the client upon project completion. Single licenses can be transferred, while Unlimited licenses cannot. So, they complement each other perfectly based on your business needs.

  2. Is there a single license/package that includes Pro Unlimited and Max?
    Yes, absolutely! That is the Pro Max Unlimited package. This is the all-in-one solution that gives you the Pro Unlimited license (for unlimited sites) plus full access to the entire Max library. It’s designed to be the complete package.

Given you already own Pro Unlimited and have purchased Max separately, you are essentially already in a great position. You have the functionality of Pro Unlimited combined with the benefits of Max.

Here is my recommendation based on your situation:
If your goal is to consolidate everything into a single, streamlined package, you have a few options. Since you already own both Pro Unlimited and Max, the Pro Max Unlimited bundle is the “single license/package” you’re looking for that combines both. However, you already own the components!

:books: Helpful Resources

To help you better manage and understand your portfolio, I highly recommend these official resources:

If you want to further simplify your account or have specific questions about merging your purchases, I recommend reaching out directly to our Sales Department. They have the tools and access to review your account and can provide personalized advice on the best way to structure your licenses.

I hope this clears up the confusion! Let me know if you have any other questions.

Cheers.

#3

OK thank you for your quick response.

So based on this, can I convert my Pro Unlimited license and my Max license into a Pro Max Unlimited license?

#4

Hey @mikewolf1127,

I want to clarify my previous response based on the latest information from our Sales Department.

To give you the most accurate and direct answer to your new question:
Can I convert my Pro Unlimited license and my Max license into a Pro Max Unlimited license?

  • The short and official answer is no. As per our Sales Department’s policy, we do not merge, convert, or upgrade individual licenses into a bundled package.

One thing to note is that:

  • The Pro Unlimited + Max (Your Current Setup) is functionally identical to the Pro Max Unlimited bundle. You have the Pro Unlimited license (for unlimited sites) and you have purchased Max separately. You are receiving the same features and benefits as someone who bought the bundle in a single transaction.
  • The Pro Max Unlimited bundle is simply a convenient, single-purchase option for new customers or for those looking to buy both products at once. It does not represent a different product or a “merged” license key; it’s just a different way of purchasing the same two things.

Your best path forward is to simply keep your licenses as they are. You already have full access to everything the Pro Max Unlimited bundle offers.

Thanks.

#5

Ah. OK.

Is my Pro Unlimited a forever license?

And I think the Max is a one year license, correct?

Where do I find my Pro Unlimited license key? I clicked on the sites I am. using it with and there is no key listed in them.

#6

Hi @mikewolf1127,

1. Is my Pro Unlimited a forever license?

  • Yes, your Pro Unlimited license is a lifetime, perpetual license.

2. Is Max a one-year license?

  • Yes, that is correct.

3. Where do I find my Pro Unlimited license key?

  • License keys are managed through your Themeco account dashboard, not within individual site settings. Here’s how to find it:
    • Log in to your account at theme.co.
    • Navigate to your Account Dashboard where all your purchased licenses are listed.
    • If you need to validate a new site, simply click “Add New Site” within your dashboard, and your Pro Unlimited license code will be displayed for use.

For detailed instructions, please refer to the official documentation: Product Validation Guide.

I hope this clears everything up.