Portfolio filters not showing up

Support
#1

Hi,

I’m trying to get the filters to show up on the Portfolio page but am unable to do so. I haven’t changed a thing - I’m using the page that comes with the Integrity Business theme. When I try to edit the page, I get this error:

“Uh oh! No suitable preview area found. This could happen when a third party plugin is overriding the content area or “The Content” is not being output by the current layout”.

I’ve checked to make sure all of the portfolio posts have filters and categories on them, and I’ve made sure the “portfolio” option is enabled.

#2

Hello @jtraub123,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Okay I’ve added a secure note, thank you

#4

Hey Justin,

Thanks for writing in! The Portfolio filters are part of the Landmark title which is also part of the header. It is no longer displaying because you have created and assign a custom header.

Screenshot 2024-10-31 at 11.36.42 AM
Screenshot 2024-10-31 at 11.36.42 AM2480×1052 423 KB

If you want to display it along with the custom header, perhaps this old thread can help you:

Be advised that custom coding is beyond the scope of our support under our Support Policy. If you are unfamiliar with code and resolving potential conflicts, you may select our One service for further assistance.

Best Regards.

#5

Okay understood. How can I go back to the old header again?

#6

Hey Justin,

In your custom header, you just need to remove the assignment and it will go back to the default header.

Thank you.

#7

Sorry, can you clarify? I know I changed it to a custom one before but I’m having trouble figuring out how to change it back. I’m in Globals -> Headers, and I’m not sure where I changed the assignment to the custom header

#8

Hey Justin,

You will need to edit the custom header and change the Conditions and Assignment.

Screenshot 2024-11-01 at 9.25.05 AM
Screenshot 2024-11-01 at 9.25.05 AM1232×810 49.6 KB

For more details about the Conditions and Assignments, please check this out:

Best Regards.

#10

Hey Justin,

You have withdrawn your post. The issue must have been resolved already.

Cheers.