"No preview area found"

After activating one of your recommended plugins - Slider Revolution - I started getting a modal that tells me I can’t edit the case study page in your Agency template.
I’ve since deactivated the plugin, logged out and logged back in, but I still get this modal and no way to edit the page. I see the forum post quoted below, but I don’t seem to have those same options in this case. How do I fix this?

(Also, by the way, the Slider content from the Agency template on the home page didn’t load. Any ideas there?)

Hi Matt,

Thanks for reaching out!

Since you are done with the basic troubleshooting. Would you mind sharing your website credentials so that we can confirm? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Hi Matt,

The given URL is the Portfolio page and build through the page template which does not shows any preview in the Content Builder.


Thanks for understanding.

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