My Billing state is missing

[HYL555]

Hi,

The billing address of my site is missing when i trying to checkout.
The dropdown select input is hidden.

It works fine on other theme like Twenty Fifteen theme.

I had also tried the solution given here (Billing state is missing)

add_filter( ‘woocommerce_billing_fields’, ‘woo_filter_state_billing’, 10, 1 );
add_filter( ‘woocommerce_shipping_fields’, ‘woo_filter_state_shipping’, 10, 1 );

function woo_filter_state_billing( $address_fields ) {
$address_fields[‘billing_state’][‘required’] = false;
return $address_fields;
}

function woo_filter_state_shipping( $address_fields ) {
$address_fields[‘shipping_state’][‘required’] = false;
return $address_fields;
}

Please advise on how to solve this. As I am in urgent to launch this site.

Thank you

[marc_a]

Hi Hoo Yong Leng,

Thanks for reaching out.

To better help you with your concerns, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[HYL555]

can you read the note?

[prakash_s]

Hello Yong Leng,

I checked your website Dashboard. I went ahead and investigated it seems that you have customized the checkout page layout through the Child Theme. I tested by activating parent X Theme, all the checkout field were displaying properly along with Country / Region, State / County dropdown.

Please have a look at the screenshot after Parent X Theme

I would recommend you to please consult with a developer to fix his child theme. Please note that we don’t provide the child theme customization support. It is out of the support scope.

Thanks for understanding