Memory Limit Increased via FileZilla and still getting the memory size exhausted error on the site

[mtwhitewater]

My site went down. Receiving the exhausted memory limit error when the site loads and cannot access the wordpress dashboard.

Increased the memory limit via FileZilla to 512 and still receiving the errors and unable to login.

[tristup]

Hi Montana,

Thanks for reaching out.
It seems that the issue is related to the WordPress version, which has already been fixed in the latest version of Theme. And while trying to update the Theme with the older version of PHP or WordPress it is showing an error. I would suggest you go through the following thread, which explains it.

Important WP 6.2 Issue — Please Read Before Updating

We have identified the issue and will be pushing out a hotfix momentarily for X (10.1.10) and Pro (6.1.10). You can update to this version and it will fix the issue. If you are already on WordPress 6.2, remove the X/Pro folder, download a new copy in your dashboard, and then re-upload and change your theme back to X/Pro OR if you wish to manually fix the issue you can add return; to line 194 of framework/legacy/functions/plugins/cornerstone.php

If you are not proficient, I would suggest you hire a developer who can assist you with this, or you can avail of our newly launched service called TOTAL CARE, where we offer implementation support too.

Thanks