License issuse after changing site domain

Support
#1

Hello Support Team,

after migrating my website to a new domain the validation doesn’t really work.
After changing the domain in the License Location I copied the license in the new website. Everything works well it also tells me that the site is now validated (see picture) but then it jumps back to the beginning.
What can I do to resolve this issue?

grafik
grafik966×493 16.1 KB

Thanks for your help!

Best, Benni

#2

Hello Benni,

Thanks for writing to us.

It seems that there might be browser cache issue at your end because of that the license code was not working. I just copy your license code from “Themeco” account and paste it in the “Input Code and Hit Enter” and it is validated.

In case if you haven’t checked our license code validation



Thanks

#3

Thanks alot!

#4

Hi Benni,

You are most welcome.

#5

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