LAYOUT/FOOTER bug

[Thaelys]

Hello there,

i am facing an issue. There is a bug in cornerstone that displays 0 layout available.
The layout are working well on the front end, though i can’t access to them anymore.

What can i do ?

im running the latest version of pro and tried deactivating all the plugins.

Thank you for your help

EDIT: After more research i may fear that it has to do with the number of pages. I think another customer here had the same trouble with the layouts

URGEND! Layout Assignment is nearly (completely) broken

@cdelagarza, Hello there, not from themeco but was interested in your subject. Layout is used mostly for content that will repeat over and over. If all of your posts are different, you could just build one with PRO. Under PRO Settings, you need to check “articles or Posts” in order to see the “edit with PRO” when building a new Post. Then you just need to build it with pro. If it is a matter of speed, you can just build it once, save the whole post as a preset, and then apply a preset every…

[prakash_s]

Hello @Thaelys,

Thanks for writing to us.

In order to help you with your concern, we need to check your settings please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[Thaelys]

Hello there,

thanks for the answer.
i updated the secure note from above.

Please tell me if you need anything else.

best regards

[christian]

Hey @Thaelys,

Your issue is not the same as in the other thread. The issue in the other thread is assignments don’t apply anymore after reaching a certain number of layouts.

I activated the Pro parent in your site and I can see the Layouts now. (see secure note). This means the issue is in your child theme. Please have a 3rd party coder fix find the conflicting custom code and fix the issue for you.

Before reporting an issue to us, please do a test for common issues including switching to the parent theme. We have a list of troubleshooting steps here https://theme.co/docs/common-issues

Thanks.

[Thaelys]

Hello Christian,

Thank you for your time and the answer. I am a bit confused as i ran the common tests before writing here.

Anyway, it is working again, so i may have done something wrong. Thank you for this.

[tristup]

Hi @Thaelys,

Glad to know that everything is working now.

Thanks