Issues on iPad with: Off Canvas, Modal, Accordion

None of those trigger on the iPad, but works flawlessly on any other device.
We have a class with 23 devices, and all of them exhibit the same issue.

here is the link:

We tried all the options: restarting, updating, clearing cache from backend and on devices, etc.
Please help.

Hey @Jonson,

The issue is only happening on your site. I’ve tested the Accordion, Modal, and Off-Canvas using Pro 5.1.4 like on your site and they all work. With that said, please first do the following before we investigate further. This is to help isolate the issue.

  1. Testing For Plugin Conflict
  2. Child Theme
  3. Css/Js Customization
  4. Disabling Cache
  5. Disabling Cdn

Only if none of that helps, please give us the following info in a Secure Note.

  • WordPress Login URL
  • Admin username and password

You can find the Secure Note button at the bottom of your posts.


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