@tristup
I’m not overly happy about this. DIVI, AVADA & GENESIS themes all make provisions for what you ask me to cover by your separate and newly launched ONE service.
At the most basic level your theme should support, or at least provide clear instructions for how to hook custom post types to the theme in a clear and documented way. These post types are a very much used way for Developers to organize the different types of pages in a website.
We have literally spent hours trying to work out the nuances of your theme and we have Developers and Designers use Wordpress on a daily basis, so we are not newbies.
I understand that everyone needs to make a living bu frankly I think this answer is poor and I’ve been using wordpress since its launch in 2003 so don’t consider your reply to be in line with industry standards.
If you could argue to me that custom post types do not have a symetrical format and therefore making documentation to explain this would be redundant, I could give you reason. But I know that is not the case.
But based on your reply, it just sounds to me as though you’re trying to sell me an addon that frankly should be part of the instruction manual. This doesn’t even address the amount of time that was spent providing a development server, videos and details to allow you to make these changes without reason.
Is that what you are asking me to do?
If that is the case, please provide clear instructions on where a Developer will find the information they need to comprehend what needs to be done just to make the a really straightfoward footer appear in a custom post type page, or simply provide instructions to make this happen and add it to your documentation so others don’t get frustrated when trying to do this basic thing.
Cheers.