Headers and Footers sometimes stop working

[NetageBV]

Hi,

All the settings were correct as shown above, and still, the Dutch homepage was not working.

I’ve played around with some simple text on one header, and now all the headers and footers work again.
I’ll try to figure out how to replicate this.

Bart

[tristup]

Hi Bart,

Glad to know that it is working now. Please let us know if you need any further help with this.

Thanks

[NetageBV]

I think I’ve found the problem, if a header or footer contains a menu which is empty, this happens.
I’ve created empty placeholder menu’s for different languages and headers while developing the site.
Once one of your headers or footers contains an empty menu, none of them seem to work.

[NetageBV]

Never mind false alarm, ran into the issue today again, fiddling with priority and assignment conditions somehow made it work.
Mind you the settings in the end didn’t change, just playing with them helps to solve the problem

[ruenel]

Hey Bart,

Yes, the priority setting of the layout will play a factor which layout should be displayed on which pages. Good to know that you found that out.

Cheers.

[NetageBV]

No I have not found out anything, this is a super anoying bug

[ruenel]

Hello Bart,

Could you please provide the URL/s of the pages were you usually encounter the issue? We will start from there to check down to the priority and assignment of the header/footer layouts.

Thanks.

[NetageBV]

Hi,

The problem is site wide, I have 2 headers and 2 footers, assigned through language tag of polylang.
This works flawlessly once it works, but if you then touch a header or footer, by as much as changing a font setting on one of its elements, there is a chance that no footer and headers are shown. So if I edit the English footer, and the problem occurs, then also the Dutch header is not shown.

It can be solved by just fidling around with arbitrarry changes to the footer in any element.

The information for the website is above in a secure note

[tristup]

Hi Bart,

Thanks for reaching out.
It seems that you are facing an ongoing issue with the Polylang and our development team is still working on it. Alternatively, you can check the solution provided in the following thread.

Polylang and Themeco Pro integration plugin

@guipozcab This works great! Now Polylang really becomes an alternative! Do you think the way you implemented this is quite “stable”? Or is there a high chance that something will break in the future? I know we don’t know what Themeco will change in the future. Just an estimate if the solution was super complicated and feels fragile or rock solid (haven’t checked your code, yet).

Hope it helps.
Thanks

[NetageBV]

Thanks for the hint! I’ll check it out

[tristup]

Hi Bart,

Please let us know if that works for you.

Thanks

[NetageBV]

the plugin is pretty old, it doens’t seem to function at all on my test site

[ruenel]

Hello Bart,

I would recommend that you clone your site in a staging site. You can then manually update to the latest Pro 6.6 version which is available by manual updates only as of this moment. We can then thoroughly troubleshoot it in the staging site.

Thanks.

[NetageBV]

Okay let me do that next week, I’ll have time for it then

[tristup]

Hi Bart,

Please let us know if you need any further help with this.

[NetageBV]

I’ve setup a new site with 6.6 which exhibits the same problem currently the header switches on the language, so that is great, but if you modify the header, at some point it will disable all headers and footers.

details in the secure note

[tristup]

Hi Bart,

Can you please try following the steps explained in the following threads?

Custom header/footer issue

Hello, I have a problem since the last update. I use the Polylang plugin to have the pages in FR/EN The problem is that when this plugin is activated I can no longer have a custom header/footer. Can you help me ? Thanks !

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Is latest version of php 8.2 is supported for latest version of pro and cornerstone

Thank you. I m using polylang pro plugin for multi language, after updating WP, pro theme and php version 8.2, I m facing issue in global header and footer. In english it will be working fine, but when I change language to french header and footer not working

Hope it helps.
Thanks

[NetageBV]

Okay,

Although cumbersome, this seems to work, any light on when this gets resolved?

Bart

[tristup]

Hi Bart,

Yes, I agree that the process is a little cumbersome, but it works. We already reported this to our development team and, they are still working on it.

Thanks