Hi! So I am making new locations for our website. I want to make the headers and drop downs work correctly. I did it on the back end part of the website and added the headers to the menu drop downs but they are not reflecting in cornerstone. Can you help with this
Hello Ashley,
Thanks for posting in! Sounds like the header may have been assigned incorrectly. We would be happy to double check your site if we can log in. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Hi, I did the following. Please let me know how to proceed!
Hello Ashley,
Thanks for sharing the admin credentails I went ahead and checked your website, but it seems that you have plenty of header layouts. I would suggest you please share the exact Header URL and page URL where the header layout needs to be rendered.
Thanks
Hi, so under the appearance / menus section I went and. added Austin and La home page to the menu but it never showed up. We are adding two new locations and I want them to show up on our drop down menu but they. are not showing up. Maybe, I am just unsure how to do it. Can you please help.
If there is a time I can meet to go over this so I can explain what needs to be done please let me know and I would love to meet.
Hey Ashley,
I have checked your menu, and I am seeing this:
- Screenshot 1
Still, the items did not display in the Nashville pages because the custom header is NOT using the conventional menu. You are using a Dropdown element with manually added menu location items, as shown here:
- Screenshot 2
To resolve your issue, you will need to edit your custom header and manually add the LA and Austin page menu items.
See the screenshots in the secure note below.
Thanks.
Thank you for getting back. Right now we do not even need the Nashville location on there. We can take that off, however how do I manually add the LA and Austin Menu pages? I have tried to do it manually but have not had success so I need help with that portion. Please provide a video or step by step if you could.
Thank you!
Hey Ashley,
Which header do you want to modify?
- See the screenshot in the secure note below
Thanks.
I want my Austin and LA headers to be seen on the website. I have them added but it’s not letting me link them to pages or they aren’t showing up in our main thing. I have shared images below.
My photos won’t upload. But I want to add in Austin and LA. but nothing is showing up when I go. to edit in cornerstone
Hey Ashley,
You can’t add a header because the template of the page in your preview which is the home page, was set to Blank No Container | No Header, Footer. Set it to a template with Header. You can update it in the Page Settings.


