My site is down and please advise how to resolve the issue!
Hi @vsw,
Thanks for reaching out!
Your issue is similar to this thread, please check and follow the solution.
Hope that helps.
I asked the host to increase the wp-config.php as instructed. But the pages do not look right. The host said that the issue is with the cornerstone plugin Can you please advise?
Hi @vsw,
The Cornerstone plugin should be installed and activated on your website so that the shortcode will work again on your website. Please also make sure that your PHP version is 7.4 or up.
Hope that helps.
The Cornerstone plugin does not let me activate!
Please advise how to resolve this issue.
The PHP is updated to 7.4 or up!
Hey @vsw,
Would you mind sharing your admin credentials so that we can check what’s going on? To do that, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
Thank you.
Just want to let you know the issue is fixed! Thank you.
Great News. Thanks for letting us know that the issue has been resolved.
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