Doesn't appear to be a Cornerstone purchase code or Themeco license

[drgregg]

I just purchased Pro from Themeco, but when I enter the license number to Bluehost, I get this message:

We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.z

Please help.

[ruenel]

Hello Gregg,

Thanks for writing in! Please be advised that you will have to add the license code in your Themeco account first, assign the URL to the license code before you can use the license code to validate the Pro theme installed in the URL.

• see the secure note below.

Perhaps, you can check out this documentation:

• https://theme.co/docs/product-validation
• https://theme.co/docs/problems-with-product-validation

Best Regards.

[drgregg]

This is still not working. Is there someone I can speak with or who can check to see what’s wrong?

[christian]

Hey Gregg,

Upon checking the site/domain registered in your account, you’re using a 3rd party theme with the Standalone Cornerstone plugin. Your license is for Pro THEME so you need to install and activate the Pro theme in your site for the validation to work. Follow the installation and validation instructions here: https://theme.co/docs/installation-and-validation

Thanks.