Design difference between front end and cornerstone back end

[DigitalTrustBuilders]

Hi!

I have a contact page that changed design in an unexpected manner. When going to modify it on cornerstone, it displays it properly in the back office. I deactivated all plugins but cornerstone, and the problem is still there.

Please help.

Kind regards.

Front-office:

[DigitalTrustBuilders]

Back-office:

[ruenel]

Hello @DigitalTrustBuilders,

Thanks for writing in! When I view your contact page, I am seeing perfectly the same as the Cornerstone version. This is what I see on my browser:

You may be experiencing some caching issues, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
CSS/JS Customization
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[DigitalTrustBuilders]

Hi Ruenel!

The page you see is the result of a resolution brought by building the page again from scratch. I do not know what happened, but having redone the page worked like a charm.

I really appreciate the new ability to record presets of Cornerstone elements to apply them again on other pages. It’s really good to build design consistency!

Much appreciated,

Regards.

[DigitalTrustBuilders]

This matter is now resolved.

[tristup]

Hi @DigitalTrustBuilders,

Great that it is resolved now.

Thanks