Hi everyone,
I’ve bought X a couple of days ago and upgraded to pro on theme.co later on. Activation worked well, but (as I am new to Pro) after deleting the entire wordpress site and re-installing wordpress and the pro theme I get above error message. Reading the other topics I realized that before deleting I should have revoked my licence on the old page. Unfortunately that one does not exist anymore… URL remains the same for the “new” one… Can anyone help?
Thanks,
Domingo
Hello Domingo,
Thanks for writing to us.
It might be the issue of any plugin conflict, cache issue, or any browser extension that is stoping to validate the site. I would suggest you troubleshoot with our troubleshooting guide.
In case if you haven’t seen our doc for license validation please have a look at it.
Please share your details in a secure note. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
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