I reviewed some of the other posts and tried the suggestions, but nothing is working.
The GUI loads, but none of the page content will load for every page.
Hello @rpuzio,
Thanks for writing to us.
It might be an issue of plugin conflict or a cache issue. I would suggest you troubleshoot a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
It says my license is not validated, so I add my license in, then it says that license is not registered to an account and I need to add it to my account, then I select add and it says page not found.
I can see the license in my account, so something is confused.
This theme has cost me a lot of extra work lately and it seems to be because of this license issue, very frustrating.
Hello @rpuzio,
It might be the issue of any plugin conflict, cache issue, or any browser extension that is stopping to validate the site. I would suggest you troubleshoot with our troubleshooting guide.
In case you haven’t seen our doc for license validation please have a look at it.
Please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
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