Cornerstone: Toggle All collapsed control groups not working

Hej,
I am trying to toggle all control groups in Cornerstone. But it’s not working.
Every time i cmd+click on the group to toggle, this error in the console happens:


I have tried the current version of Firefox and chrome on macOS.
Did I miss something?
Best wishes
Carlo

Hello Carlo,

Thanks for writing to us.

It generally happens due to plugin conflict, cache issues, and custom JS code. To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

Hej @prakash_s,
thank you.
I have tied the troubleshooting mode and activated Theme Pro. No other plugins have been active.
This is not the only WordPress instants where it happens.
Login info in the secure note.
Best wishes
Carlo

Hello Carlo,

I checked your site it seems that there might be an issue with the cache I went ahead and purged all the cache and disabled the W3 Total Cache plugin and it seems that it is working fine on my end. I would suggest you please purge all the cache and temporarily deactivate the W3 Total Cache plugin and recheck it. If the issue persists please share a video so that we can follow the steps and check it on our end.

Thanks

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