Cornerstone not loading on several pages

[davebrain]

Hi,

I’m not able to get the Corernstone preview to load, but am able to edit elements and save changes.

it may be related to updates that have recently been applied.

Please help!

David

[prakash_s]

Hello @davebrain,

Thanks for writing to us.

I checked your site settings it seems that there is an issue of plugin conflict I would please disable the " Complianz | GDPR/CCPA Cookie Consent" plugin and recheck it again. Please have a look at this video given in the secure note.

Please note you troubleshoot the common issue before posting a new thread.

Common Issues | Themeco Docs

Thanks

[raye]

I just stumbled upon the same problem. I found out, that when you use a certain text on that page, that triggers Complianz, the page will not load.

I.e. if you add a headline with the text https://youtu.be the page will not load anymore, since Complianz thinks it must block the youtu.be URL.

Thus just broke all my client sites that uses youtube videos

Don’t know if a Complianz update or the last Cornerstone update lead to this effect

Currently I’m checking the Complianz docs if there is a Filter/Hook we can use to avoid this.

[raye]

@davebrain Maybe you can change the headline of this topic to something with “Complianz” since this definetly is a problem with Complianz. So other readers are more aware of this problem.

[raye]

@davebrain This might be a quick workaround:

Complianz breaks Cornerstone + Quickfix

As other users in the forum reported here: Cornerstone Editor is loading and nothing else happens and here: Cornerstone not loading on several pages I am also affected by the problem that Cornerstone does not load a page anymore if Complianz is installed and if you page contains a certain piece of content. If your page contains something that gets triggered by Complianz, Cornerstone will go into an endless loading state and the console outputs this error: [2023-11-16_16-35] For example: On…

[marc_a]

Hey @raye,

We appreciate your time and effort on sharing this idea.

@davebrain, let us know the quick fix help you to solve your issue.

Thank you.