Cornerstone not loading for CPT 'Product'

Support
#1

It seems as soon as there’s any content added, it doesn’t load in this CPT.

I have 2 CPTs set up exactly the same, one is ‘product’, the other ‘service’.

Each have a single layout and archive layout. Within the single layout is ‘the content’ element. Cornerstone is enabled on both CPTs to add into that ‘the content’ section.

‘Service’ works perfectly as expected but ‘product’ always gives me the ‘can’t load iframe’ error.
I’ve had the same before when using ‘product’ as a CPT before.

I can still edit in the skeleton mode and when saved, it appears on the front end.

There’s no eCom on site.

Any ways around this so the backend is editable?

#2

Hello @RubberDuckers,

Thanks for writing to us.

It seems that you have installed the WooCommerce plugin or that you have previously installed it. Please note that the WooCommerce plugin creates a custom post type called “Product”. Creating a CPT with the same “Product” name or slug will create a conflict. This is why it is highly recommended that you choose a unique name that may not be used by the plugin when creating a custom post type. I would suggest you please change the custom-type slug from a product to a different post-type slug.

Hope it helps
Thanks

#3

It doesn’t seem that way at all, it’s a newish build and woo nor any ecom has never been on site.
And the client offers ‘products’ and ‘services’, so semantically it needs to be ‘product’ as the post-type slug.

#4

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#5

Sure thing