Closed ticket needed to reopen - template not importing

i do not have the tco file but i would try it

it is when i do this

that i get the error

Hello @verobeachmarketing,

After making sure that you have the minimum server settings and it is still not working, we would love to check your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site
The site demo you want to install as well

To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.

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