CF Form email notification

[tll]

Hi Team,

I wanted to ask how I can get an email notification via fluentSMTP (as recommended by you) when a contact form submission comes in.

Here’s the URL Link to the form:

click here

click

Thanks
Best
Karl

[christian]

Hey Karl,

Email Notifications is not done using SMTP plugins. Instead, it’s configure in the Form element using the Email Action. Check this link for more details:

https://theme.co/docs/cornerstone-forms-actions#other-actions

[tll]

Hi Christian,

thanks for the reply. I already set up the email action and also tested successfully fluentSMTP but somehow no emails are sent.

Thanks

[prakash_s]

Hello Karl,

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin-level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[tll]

Thank you for your help.

Here are the details:

[christian]

Hey @tll,

In your Actions, the Email Action must be first because if you Redirect first, the Email won’t be sent.

[tll]

oh man makes sense

Thank you very much, works now.

[christian]

You’re welcome