Cant revoke or re-assign domain

[igant512]

Hello i need help re assigning my domain. Thanks.

[prakash_s]

Hello @igant512

Thanks for writing to us

Please make sure you have revoked the license from your older domain.
To revoke the license X/Pro–>Validation -->Scroll down to the bottom of this page.

It might the issue of plugin conflict issue, cache issue or any browser extension that stoping you to validate the website with the license.

I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

In case if you haven’t seen or doc of validation please have a look at it. https://theme.co/docs/product-validation
https://theme.co/docs/installation-and-validation

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks