Hi, I have PRO unlimited licenses. I have been working in a staging site using PRO but when I move the website on production, the license was not activated. I have inserted the license in the production website and, at first, it says that the theme is activated but a few seconds later it keeps saying that the license is not activated. Do you know what could be happening? Thanks!
Hello @Bruxxx
Thanks for writing to us.
It might be the issue of any plugin conflict, cache issue, or any browser extension which stops validating the site. I would suggest you troubleshoot with our troubleshooting guide.
In case you haven’t seen our doc for license validation please have a look at it.
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Thanks
All sorted, thanks! Cache issue as far as I can tell
You are most welcome.
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