Assignment Condition Layout is not connecting to the page

[jcduewekeperez]

Hello, we need to publish the website today, but the condition layout is not connecting

[tristup]

Hi Juan,

If you are referring to the issue reported in the following thread, unfortunately, there is no ETA on that till now.

Layout does not showing up

Hello , we have a project that we are working on it , We have some issue, sometime, the layout is disappearing, I want to know if I can have a meeting with one of your team and then we can try to find the solution together Please, it is so urgent for us because the client is so disappoint about this situation . Please , leave me your feedback then we will try to do it together

I will add your comment to the list so our development team will also be aware of your problem.

Thanks

[jcduewekeperez]

the problem is we did not like themeco , after paying the pro version now, the theme is not working , the layout does not connect to the page , you did not provide us any change we can do for now, you already said that in the new update the bugs will be resolved, but we are waiting for more than 4 months ,
You know that this issue is the major , we lost our 2 clients for more than $65000 , can you imagine that???
I don’t know what we can do???

[tristup]

Hi Juan,

We are really sorry to hear that, but unfortunately, we can’t do anything on this. I have already informed our development team about this and will investigate it further.

Thanks

[jcduewekeperez]

this ploblem was not fixing after 4 months , can you image that

[marc_a]

Hey Juan,

We’re sorry for the inconvenience! We are now already at Beta Testing with our new updates but we don’t have any ETA for the official release. I highly suggest to please stay tuned.

Thank you for understanding.