Please kindly understand that we are here to help and we want to ask your patience here so that we identify the problem you are experiencing.
Please kindly get back to us with the URL/User/Pass of your website using the Secure Note and tell us exactly what you want to do.
If you want to add the Revolution Slider at the top or bottom of the header section you need to follow this article to add the slider at the top or bottom of the header.
For more information about the Revolution Slider please check this article.
If the method above is not working then it must be a problem on your installation which you need to follow the troubleshooting steps below:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Read this article.