Navigation
Archive / X Product Validation (Could not establish connection) (Page 2)
This is archived content. Visit our new forum.
1 2 3
  • Author
    Posts
  • May 6, 2015 at 5:58 am #266965
    Tim
    Participant

    How can i change this file? When i use my default program (tacoedit) it can only open as text. When i add the above and save, nothing happens..

    Any help?

    May 6, 2015 at 6:33 am #266994
    Thai
    Moderator

    Hi @Timschouwink,
    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
    – Link to your site
    – WordPress Admin username / Password
    – FTP Account
    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    May 6, 2015 at 8:14 am #267089
    javilabbe
    Participant

    I cannot validate X Theme, what is the fix? I do not understand this:

    “This issue is already reported.

    For safe temporary fix, just remove this after the server is fix.

    – Open your /wp-includes/certificates/ca-bundle.crt
    – Add this at the end:”

    Is there a fix or not?

    Thank you,

    May 6, 2015 at 9:25 am #267178
    Paul R
    Moderator

    Hi

    Sorry for the confusion.

    For a temporary fix, please add the code in wp-includes/certificates/ca-bundle.crt as stated on the link below.

    https://theme.co/x/member/forums/topic/workaround-could-not-establish-connectioncheck-firewalldemo-content-fail/#post-266332

    Thanks

    May 6, 2015 at 9:36 am #267182
    karlijaenike
    Participant

    Holy heck… it worked! THANK YOU!

    May 6, 2015 at 9:51 am #267193
    Nico
    Moderator

    Glad to hear it helped.

    Let us know if you need anything else.

    Thanks. Have a great day! 🙂

    May 6, 2015 at 3:09 pm #267471
    happymenet
    Participant

    I recieved this from WPengine Support hope it helps.

    Hello Paul,

    Thank you for reaching out to WP Engine. I am happy to assist you today.

    Our systems does not not block outgoing requests. Most likely there is a configuration issue connecting to their platform. I recommend reaching out to the plugin developer and address this issue to them.

    If the configuration issue is on our end, they will provide instruction for us and we can investigate further.

    Please let us know what they suggest. Thank you.

    Talavou Shaun Nuusa – Customer Smile Provider
    WP Engine Support

    May 6, 2015 at 3:21 pm #267480
    happymenet
    Participant

    Works for me .

    May 6, 2015 at 8:22 pm #267705
    Rad
    Moderator

    Great to hear that 😉

    May 7, 2015 at 7:40 am #268116
    Tim
    Participant

    It is all fixed now! So happy how fast the little amount of issues regarding this theme are solved!

    X = the best:)

    May 7, 2015 at 9:18 am #268171
    Paul R
    Moderator

    Hi,

    Thank you for your kind words.

    Have a nice day!

    May 27, 2015 at 4:15 pm #283400
    fdinis
    Participant

    Hey!
    I’m having the same issue. And the workaround (by editing the crt file) didn’t worked

    May 27, 2015 at 7:50 pm #283702
    Christian
    Moderator

    Hey there,

    Please go to Addons > Product Validation and click the Update API Key button (see http://prntscr.com/7a7ig5). Let us know how it goes.

    Thanks.

    June 10, 2015 at 3:50 am #297750
    Troy Dean
    Participant

    Nope – this didn’t work for me.

    Any updates here?

    June 10, 2015 at 5:35 pm #298456
    Rad
    Moderator

    Hi Troy,

    It could be different from your case, and I’d like to check it.

    Would you mind starting a new thread while providing us your login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials
    – API Key

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

  • Author
    Posts
1 2 3
  • <script> jQuery(function($){ $("#no-reply-265960 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>