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  • May 5, 2015 at 9:35 am #265960
    Smarticle
    Participant

    Hi there, I’ve recently purchased another license of X but have noticed I am receiving the following notification on the activation and add ons page.

    “Could not establish connection. Please ensure your firewall is not blocking requests to theme.co”

    I have been in touch with my host (WPengine) and they have said they don’t think its an issue their end. The website is a copy from a previous installation. I generally always work this way as a starting point and then make sure each site has a unique X License and API key. I have not seen this issue before though.

    http://maynardheady.wpengine.com/

    Can someone help solve the issue.

    Thanks

    May 5, 2015 at 10:30 am #266032
    happymenet
    Participant

    I’m the same too. It was working before but has now stopped. I’m also on WPengine
    http://Happy-Me.net

    May 5, 2015 at 10:32 am #266035
    owenb
    Participant

    There’s a lot of people with this issue today, me included. Methinks the worlds hosts have all ganged up on Theme.co and decided to wait until today to throw the switch and lock out all of us in one go…

    May 5, 2015 at 10:38 am #266047
    aureliendebord
    Participant

    Yes, I confirm this. It doesn’t work for me too whereas it was ok a few days ago. We surely must wait for tomorrow.

    May 5, 2015 at 10:46 am #266053
    pragmatic
    Participant

    Yep same with me I also on WPengine. I just tried today to get it working and it didn’t work (first time trying it tho).

    May 5, 2015 at 1:04 pm #266207
    CharSEO
    Participant

    I have the same problem. I’m trying to install demo content and need to validate but can’t…THEMECO, HELP> Thanks.

    May 5, 2015 at 2:15 pm #266279
    gavn8r
    Participant

    Same here. Just purchased the theme. Checked my PHP and firewall setup, all is well. No joy on validating the product.

    Maybe tomorrow?

    May 5, 2015 at 2:17 pm #266282
    cvpz
    Participant

    Maybe it is this issue:
    https://theme.co/x/member/forums/topic/please-fix-your-theme-co-ssl-cert-chain/

    Simple check would be to run
    wget https://theme.co/x/member/demo-api/
    on the server or using core control to log the connection.

    May 5, 2015 at 2:26 pm #266293
    MikMac
    Participant

    likewise, i have the same problem

    May 5, 2015 at 4:27 pm #266391
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    This issue is already reported.

    For safe temporary fix, just remove this after the server is fix.

    – Open your /wp-includes/certificates/ca-bundle.crt
    – Add this at the end:

    
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

    Let us know how it goes.

    Thanks.

    May 5, 2015 at 6:45 pm #266504
    gavn8r
    Participant

    Thank you! Works for me. 🙂

    May 5, 2015 at 10:51 pm #266659
    MikMac
    Participant

    awesome, works for me too 🙂 please announce us (by email?) once we can remove the certificate once server fixed. thanks 🙂

    May 6, 2015 at 4:00 am #266870
    pragmatic
    Participant

    thanks a bunch really helped! 🙂

    May 6, 2015 at 4:09 am #266884
    John Ezra
    Member

    You’re most welcome!

    May 6, 2015 at 5:25 am #266936
    Andrew
    Participant

    YES! It works for me too!

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