Xpro page builder and header builder will not save, causes the site to log out

[Sharpy01]

I think the issue is pretty self explanatory. It is a relatively new issue. The site was showing a curl28 error that I managed to trace back to a plugin, I also upgraded the PHP memory limit settings to 128MB and the input Vars to 10,000.

I am running php 7.3 and mysql 5.6

Again this is a new issue that only started popping up last night, which particularly sucks because I am on a deadline to present this project for Tuesday and the header needs some tweaks!

Are there any known issues that I missed that I can look at? I have no problems editing pages in the wordpress editor or adding css via the customizer.

Best regards,

Grant

[ruenel]

Hello Grant,

Thanks for writing in! To troubleshoot this issue, please check out this documentation:

• https://theme.co/docs/common-issues

The issue could be cause by a 3d party plugin or from your JS customizations. Please do a test for a plugin conflict.

• https://theme.co/docs/common-issues#testing-for-plugin-conflict
• https://theme.co/docs/common-issues#css-js-customization

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Best Regards.

[Sharpy01]

ya it was totally weird… I hadn’t seen the problem before late last week and I had been working on the site for nearly a month. For whatever reason later on the day Friday, everything started working again as intended. I will chalk this one up to gremlins or the php settings… it is working now though.

Thanks!

[christian]

Glad to hear your site is working now.