X theme update issue?

[julzelias]

Hello all,

It appears in the last 48 hours I have lost access to many features on the inspector panel. I remember having this same issue in the past and from what I remember it was due to an update.

Things like changing the font size, making it bold, capitalise etc is not availalbe.

Thanks in advance!

Joel

[ruenel]

Hello Joel,

Thanks for writing in! Can you please confirm that you have updated to the latest versions?
Our latest versions are:

• X theme 7.2.3
• Cornerstone 4.2.3
• WP core 5.3.2 or higher
• PHP 7.2 or Higher

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

If you are still having issues, please check out the basic troubleshooting for the most common issues here:

• https://theme.co/docs/common-issues

And if nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Please let us know how it goes.